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Shipping Policy

Orders ship in 1–3 business days. Tracking is provided by email once dispatched. We offer worldwide shipping. Delivery estimates vary by destination and carrier. Business days exclude weekends and holidays.

Returns Policy

We accept returns within 14 days of delivery. Items must be unused, unaltered, and in original packaging with tags. For hygiene and safety, installed or worn hair cannot be returned. To start a return, email info@finequalitymodelshop.online. Unless defective, customers are responsible for return shipping.

Privacy Policy

We collect order, contact, and shipping details to process purchases and provide support. We do not sell your personal data. We use cookies for essential site functions and analytics. Payments are processed via encrypted third-party gateways; your full card details are never stored on our servers.

Terms of Service

By placing an order, you agree to our policies. Product availability, pricing, and promotions may change without notice. We reserve the right to refuse or cancel orders with incorrect pricing or suspected fraud. To the fullest extent permitted by law, we disclaim liability for indirect or consequential damages. Governed by applicable laws of our business location.

Online Sales Policy

This Online Sales Policy applies to purchases made through our website. By ordering online, you agree to our Terms of Service, Returns, Shipping, and Privacy policies.

Consumer rights: Where required by law (e.g., EU/UK Distance Selling rules), customers may have a right to cancel within 14 days of delivery. Our 14-day return window aligns with those requirements, subject to exceptions (for hygiene and safety, installed or worn hair cannot be returned).

Taxes & duties: Prices may exclude applicable taxes, VAT/GST, and import duties. Any such charges are shown at checkout where applicable, and international customers are responsible for any import duties or customs fees at destination.

Age & eligibility: You must be at least 18 years old (or have permission of a parent/guardian) to purchase. Our services are not directed to children under 13.

Privacy & data protection: We process personal data to fulfill orders and provide support. Depending on your location, you may have rights under laws like GDPR/CCPA (access, deletion, etc.). See our Privacy Policy or email info@finequalitymodelshop.online for requests.

Accessibility: If you have difficulty using our site, contact us for assistance or to place an order by email or phone.

Governing law: Transactions are governed by the laws of our business location except where local consumer protections require otherwise.

This content is for general information and is not legal advice. For specific guidance, consult a qualified professional in your jurisdiction.